Ian Wright

Inmarsat, London | 15 - 16 May 2019

Industry expert

Ian Wright

Ian Wright

head of innovation and partnerships , Transport Focus

As an insight specialist Ian has spent his career  dissecting customer experience  across many sectors, be that transport, retail, financial services, energy, FMCG. This has been whilst working for client companies, research agencies, consultancies and his own company. In his previous role as Head of Insight at Transport Focus  this meant growing the organisation’s understanding of transport users. Now as Head of innovation and partnerships at Transport Focus Ian is looking to broaden this understanding to include air passengers. Ian has previously worked at British Airways.

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